Position: Bilingual Front Desk Receptionist
Rate of Pay: $12-13/Hour
Employment Type: Full Time; Temp to Hire

The position serves as the receptionist and coordinates numerous front office administrative and intake assistance for case manager duties in a fast-paced environment. This position is the first person representing the agency in meeting clients, volunteers, donors, and the general public, and helps to set the tone of a compassionate and professional environment.

Essential Duties and Responsibilities
  • Coordinate and ensure a consistent welcoming, compassionate, and calm front reception area for visitors, clients, donors, volunteers, and staff.
  • Provide information on programs and the agency to visitors.
  • Supervise, train and schedule front desk volunteers.
  • Lead the training of volunteers on phone protocol.
  • Coordinate the intake process and scheduling financial assistance appointments for all sites.
  • Receiving and routing phone calls and visitors.
  • Oversee and monitor data entry into database for financial assistance recipients for both offices.
  • Document and prepare correspondence for in-kind donations.
  • Provide support to other staff as available, for program and organizational activities.
  • Clerical duties including but not limited to prepare and process mailings, data input, and correspondence; prepare training packets, make photocopies, send/receive faxes, and restock brochures, etc.

Requirements
  • Strong verbal and written skills
  • Strong computer skills including Microsoft Office Suite, Outlook, word processing, spreadsheets, and data entry
  • Ability to communicate compassionately, clearly, and tactfully with the public and volunteers
  • A minimum of 2 years of general office experience
  • Bi-lingual (Spanish)
  • Experience in handling a phone system with multiple lines is preferred
  • Must have reliable transportation and a valid driver’s license

To apply or learn more about this opportunity, please email your resume to eugene@thetempconnection.com or call our office at 520-323-3100. Please reference Order ID: 4BX7


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